6 Tips for Outstanding Craft Business Customer Service

One reason people like to shop from handmade businesses is the personal attention they receive. You can easily become known for your phenomenal customer care and personal touches that keep customers coming back for more.

Here are a few ways you can take care of your customers:

1) Try to learn and remember every first-time customer’s name (or, if you’re terrible with names, some other important detail about him or her). When you greet them the next time they shop from you, your memory of them will demonstrate how important they are to you.

2) Find small extra things you can do for your customers, above and beyond what they expect. When the art teacher at my son’s school asked me to redesign some old beads into new necklaces, I also created a pair of matching earrings from some of the beads, which she hadn’t thought to ask for. She was thrilled with that thoughtful extra touch.
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Craft Show Jewelry Ideas for Kids

Kids love to wear (and make) jewelry just as much as grownups do – and a cool product name can make more sales of children’s jewelry items!

Here are some products kids can make, either from kits you’ve put together ahead of time, or by choosing their own supplies from a selection. (However, be warned – whenever you let people choose their own components, they often take a VERY long time to make their choices!)

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5 Tips for a Better Jewelry Booth

Are you ready to have a successful, profitable jewelry show? Here are some things you can do at home, in the days before the show, to make setting up your booth easier, more professional, and more profitable:
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Advice on Taking the Leap into Selling Your Crafts

To many of us, crafting is a hobby. A very interesting one, but still a hobby. We like making cute little things and sometimes we gift them to our friends. The most talented of us even may sell our work and it is very nice to get some money for it.

I am not going to give you a magical equation for getting richer, if I knew it I would use it, but there are things we can do more efficiently and still have good time. So, it depends on how much time you are willing to invest in this.
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Top Sellers on Etsy

Have you ever wondered who the top sellers on Etsy are? What categories do they sell in? I have compiled a list of the top 25 sellers on Etsy, including their store, how many sales they’ve had, and what category they sell in. The list is as of September 9, 2009.
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Copyright for Artists eBook

Have you ever wondered how copyright protection works for crafters and artists? How do you get your work protected? Where can you apply for a copyright? Copyright for Artists provides the answers to these questions and dives further into helping artist understand how they can protect their art from being copied. Read more

Suzanne From DreamGallery

In this Featured Crafter, we talk to Suzanne from the DreamGallery. Read on to learn about how Suzanne went from fashion design to painting with some writing in between! Read more

World Famous Crochet Museum

Shari Elf has converted an old Fotomat booth into The World Famous Crochet Museum! When you first arrive at the Crochet Museum you are greeted with a welcome sign made from Scrabble letters. The 40-square-foot lime green museum sits tucked behind Elf’s Art Queen gallery in Joshua Tree along State Highway 62.

The museum displays hundreds of crochet items bought, donated and found over the years, from crochet Oreos to Bert and Ernie to the crochet poodles that once hid Granny’s liquor bottles.

Buenos Aires Yarn District is Like No Other

Yarn stores in Buenos Aires, Argentina are operated much differently than those in the United States. I recently visited Buenos Aires and shopped at a few of their local yarn stores. Their unofficial yarn district had about 15 yarn shops within a 2 block area, along the 900 block of Scalabrini Ortiz. . Read more

Cat Lady Makes Bags Out Of Fur

Danelle spins and knits from Persian Cat hair.

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